India’s Global Capability Centre (GCC) boom is emerging as a major growth engine for staffing firm Quess Corp, with the company saying multinational companies are increasingly looking for experienced professionals in artificial intelligence, cybersecurity, cloud computing and data engineering rather than entry level technology talent.
During its Q4 FY26 earnings call, Quess Corp said GCCs now account for 71 per cent of the headcount in its Professional Staffing business, underlining the strategic importance of the segment. The company attributed the strong performance to rising demand for specialised digital talent and a deliberate shift towards higher value staffing engagements.
“Our Professional Staffing business delivered another record strong quarter. GCCs continue to account for 71% of total headcount deployment in our Professional Staffing business, reflecting our strategic position in high value niche roles and segments,” said Lohit Bhatia, CEO of Quess Corp.
The company said its Professional Staffing business reported revenue of Rs 930 crore in FY26, up 13 per cent year on year, while EBITDA jumped 43 per cent to Rs 111 crore. According to Quess, the strong growth was driven by high margin digital and technology roles, rationalisation of low yield engagements and sustained demand from GCCs.
Explaining the evolving nature of GCC hiring, Bhatia said these centres are no longer using India merely as a low cost talent destination.
“GCCs are coming to India to solve a certain technology problem for themselves. They are not just looking at India as a cheap base to solve talent, but they are also looking at India for transformation and beyond transformation as well,” he said. “In GCCs, you need ready talent with skills, experience and a minimum seven to eight years of exposure.”
Quess also highlighted that the nature of technology hiring has changed significantly over the past two years.
“We have moved from volume to value business. Two years back, only about 30% of demand was in AI, data, cloud and cyber security. Today, these skills contribute almost 60% of total demand, where we have better billing rates and better margins,” said Kapil Joshi, CEO of Quess IT Staffing.
Looking ahead, the company remains optimistic about the GCC opportunity. Quess expects Professional Staffing headcount to grow by 10 to 12 per cent over the next few years, with nearly half of the growth likely to come from newly established GCCs and the remainder from existing clients expanding their India operations.
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